Thinking about Lightspeed Retail for your jewelry store? Let’s take a closer look at what it really costs, beyond the advertised monthly fee.
Lightspeed’s Tiered Pricing
Lightspeed offers a tiered license system with a monthly cost depending on your chosen plan:
| Basic | Core | Plus |
|---|---|---|
| Basic features like Retail POS and Inventory Management | Necessary features like inventory and staff reports, loyalty management, and accounting integrations | Adds features like API access and User Roles |
| 1 register | 1 register | 1 register |
| $89 – $109/month | $149 – $179/month for a single register | $289 – $339/month for a single register |
Jewelry businesses typically require at least Lightspeed’s “Core” plan for basic inventory reporting. However, features like API access for e-commerce and user roles for security are often needed, pushing you to the “Plus” plan.
While these monthly fees might seem straightforward, there’s a key aspect that could significantly increase your costs, especially if you’re a US or Canadian jeweler.
Lightspeed Jewelry Store Transaction Fees
Lightspeed mandates the use of their payment processing system, Lightspeed Payments, if you are located in a jurisdiction where Lightspeed payments is available (including US and Canada). If you choose to process payments with another provider, you’ll be charged a monthly transaction fee. This fee is based on your estimated monthly transaction volume.
Here’s a glimpse of those fees in the US (other locations may vary):
| Monthly Sales Volume | Monthly Transaction Fee |
|---|---|
| $5,000 – $34,999 | $200 |
| $35,000 – $99,999 | $400 |
| $100,000 – $124,999 | $560 |
| $125,000 – $149,999 | $680 |
| $150,000 – $174,999 | $810 |
| $175,000 – $199,999 | $930 |
| $200,000 – $249,999 | $930 |
| $250,000+ | Custom |
These transaction fees can quickly add up, especially during peak sales seasons for jewelers. It’s not just about the monthly license; your Lightspeed bill can fluctuate significantly based on your sales volume.
For a jewelry store with $1 million in annual sales, the costs with Lightspeed can quickly add up. Even on their “Core” plan, the added monthly transaction fees, based on average sales volume, can significantly increase your monthly expenses.
These extra fees could easily add an estimated $5,000 or more per year, on top of the base subscription costs. It’s not just the base plan price you need to consider; these extra fees can make the total cost much higher than initially expected. This highlights the importance of understanding the full cost of these systems, beyond the initial monthly subscription fee, especially for high-volume jewelers.
It’s crucial to understand that these are not your credit card processing fees; you’ll still have to pay those separately.
Pavilion Offers Straightforward Pricing With Complete Flexibility
Pavilion POS takes a different approach by offering straightforward pricing without any hidden transaction fees, ensuring transparency and trust. Unlike other systems that lock you into specific providers, Pavilion gives you the freedom to choose any payment processor that suits your business needs. This flexibility allows you to negotiate better rates, maintain control over your operations, and adapt seamlessly as your business grows.
Pavilion Is Designed Specifically for Jewelers
Pavilion was built by jewelers, for jewelers, with a deep understanding of the unique needs of the jewelry industry. It offers specialized features that generic POS systems, like Lightspeed, simply can’t match.
- GIA and IGI Integrations: Automatically pre-fill diamond details directly into your inventory.
- RapNet Integration: Access real-time Rapaport diamond prices.
- Appraisals: Easily create and manage jewelry appraisals.
- Custom Job Management: Track and manage jewelry jobs with ease.
Jewelry is unique, requiring the ability to track each piece individually, not just by style or SKU. This level of detailed, ‘serialized’ inventory can be challenging to manage with online stores—a common pain point that Pavilion resolves. Generic inventory systems simply don’t work for jewelry. Pavilion seamlessly handles both specific pieces and general styles, while also tracking gemstones by parcel. Additionally, it lets you price items based on carat weight or metal cost, ensuring precise and efficient stock management.
One Platform for E-Commerce and Brick-and-Mortar
Lightspeed is primarily designed for brick-and-mortar stores. Selling online often requires third-party tools to sync inventory and manage your online presence, adding complexity and cost. Pavilion eliminates these challenges with real-time, two-way integration with major e-commerce platforms like WooCommerce and Shopify. Built with e-commerce and SEO in mind, it lets you seamlessly manage your entire business, both online and offline, from one platform.
Choosing the Right Solution for Your Jewelry Business
While Lightspeed might initially seem like a good choice, its transaction fees can take a significant toll on your profits. Pavilion, on the other hand, offers transparent pricing and is built specifically to address the unique needs of jewelers. Generic POS systems often fall short for jewelry businesses, but Pavilion delivers the tailored features, unmatched flexibility, and clear pricing your business deserves.
Reach out today to see how Pavilion can help you grow and streamline your operations.
Disclaimer:
All information about Lightspeed Retail, including pricing, fees, and features, is based on publicly available data as of January 22, 2025. Pricing, fees, and terms may vary based on your region, business needs, or updates from Lightspeed. This information is based solely on currently available data and numerical figures; it does not reflect an official statement about Lightspeed’s services, promotions, or special offers. Additionally, any opinions expressed do not represent Lightspeed or its offerings in any way. Features such as customer support or service quality may differ from what is publicly available. We recommend verifying all details directly with Lightspeed to ensure accuracy.
