Jewelry POS Software for Wholesale & Retail
Upgrade your jewelry software to a modern, cloud-based POS system designed specifically for jewelry stores and wholesalers.
- Cloud-Based
- Industry-Specific
- Built on the Salesforce platform™
A Jewelry POS Built for How You Actually Run Your Business
Manage inventory, sales, repairs, custom jobs, and eCommerce from one system. Sync with the tools you already use and run your entire operation without workarounds.
AI-Powered Jewelry Attribute Generator
Generate titles and descriptions instantly. With Pavilion, you can generate them instantly from your existing attributes, or flip it around and create attributes straight from your text.
Thanks to our ChatGPT AI integration, you’ll save time, reduce manual work, and keep your product details consistent without lifting a finger.
GIA & IGI Diamond Certificate Autofill
Pavilion integrates directly with GIA and IGI, allowing you to autofill certificate data and diamond attributes with no extra effort.
Every detail is pulled straight from the source, ensuring accuracy and eliminating the risk of errors. You save time on data entry while maintaining consistent information across your inventory.
Client Check-In via a QR Code
Pavilion enables seamless client check-in through a QR code, allowing customers to enter their information directly on their phones.
This automatically creates a customer profile, reducing manual entry errors and saving time. Stores can also provide a tablet for check-in as an alternative to the QR code.
Client Messaging & Texting
Pavilion’s Text & Messenger feature lets you connect with customers through SMS, WhatsApp, and Facebook Messenger all from one platform.
Every conversation is organized in a single place, making it easy to manage communication, respond quickly, and maintain stronger customer relationships without juggling multiple apps.
eCommerce Platform Integration
With Pavilion, you can expand your reach by listing your items on WordPress or Shopify directly from the platform.
Every sale made on these channels is automatically synced, while your inventory levels update in real time. This seamless integration keeps your business connected across multiple marketplaces.
Busines-to-Business Tools
Pavilion comes equipped with B2B tools built for wholesalers, manufacturers, and jewelry stores.
Send items on memo, create invoices with flexible terms, and track every transaction with ease. Powerful features like Rapaport discounting and multiple price points keep your business running smoothly.
Trusted by retailers and wholesalers across North America
Run Your Jewelry Store From Anywhere
Manage your jewelry business from your iPad or Android tablet. Stay connected and in control anytime, anywhere.
Elevate Your Jewelry Business
About Our Company
Built by jewelry industry professionals with 15+ years of hands-on retail and wholesale experience.
Wholesale
Retail
AI
Cloud
A Jewelry POS Built on the Salesforce Platform™
Get the power, security, and reliability of Salesforce®, tailored specifically for the jewelry industry.
FAQs
What is Pavilion jewelry POS software?
Pavilion is a cloud-based jewelry Point of Sale (POS) and Enterprise Resource Planning (ERP) system, built on the Salesforce platform™. It integrates advanced features and tools tailored for the jewelry industry, offering seamless management of sales, inventory, and customer data. Pavilion also syncs with leading platforms like GIA for certificate reports, RapNet for current diamond prices, QuickBooks for accounting, and WooCommerce for e-commerce integration.
Is Pavilion a cloud-based jewelry POS system?
Is Pavilion a good fit for independent jewelry stores?
Yes. Pavilion is built for independent jewelry stores that need a modern system for inventory, sales, repairs, custom work, customer management, and reporting.
Which markets does Pavilion operate in?
Pavilion operates primarily in the United States and Canada, supporting jewelers across both markets with localized workflows for their business needs. Pavilion is designed for jewelry retailers, diamond dealers, wholesalers, manufacturers, and other jewelry businesses that need specialized tools for managing inventory, sales, jobs, and customer records.
What should jewelers look for in a jewelry POS software?
Jewelers should look for software that supports inventory, repairs, custom jobs, customer history, invoices, barcode tags, reporting, accounting integrations, eCommerce, security, and data migration.
How does Pavilion compare to older jewelry POS systems
Pavilion gives jewelers a modern cloud-based alternative to older jewelry POS systems that may depend on local servers, outdated interfaces, limited integrations, or manual workflows.
Is Pavilion a good alternative to The Edge jewelry software?
How is Pavilion Jewelry POS different?
Pavilion distinguishes itself from traditional server-based jewelry software through its cloud-based architecture, enabling accessibility from anywhere with internet connectivity. Its integration capabilities with GIA, RapNet, QuickBooks, Shopify and WooCommerce provide real-time data synchronization, ensuring up-to-date information across all platforms. This modern approach streamlines operations, enhances efficiency, and offers scalability for jewelry businesses of all sizes.
Does Pavilion handle jewelry inventory management?
Yes. Pavilion supports jewelry inventory management, including item details, images, attributes, pricing, documents, barcodes, diamond and gemstone information, and sales tracking. It can also sync your inventory to a plethora of online sale channels, such as your website, eBay, and more.
Does Pavilion support repairs and custom jobs?
Does Pavilion support diamond and gemstone inventory?
Yes. Pavilion supports diamond and gemstone inventory, including important details such as stone type, shape, weight, color, clarity, pricing, certificates, and related item attributes.
Does Pavilion support barcode labels, jewelry tags, and RFID?
Does Pavilion integrate with QuickBooks?
Yes. Pavilion supports QuickBooks Online, helping jewelers connect sales and accounting workflows while reducing duplicate data entry.
Does Pavilion support eCommerce platforms such as Shopify and WooCommerce?
Yes. Pavilion integrates with Shopify and WooCommerce via API, giving you a two-way connection to your website and keeping inventory and sales synced in real time.
Can I bring my old data into Pavilion?
Yes. Pavilion offers free data migration on Starter, Standard, and Enterprise tiers. Our team will import your inventory, customers, and vendors to get you up and running quickly. Historical sales data can also be imported for an additional fee.
Can I export my data from Pavilion?
Yes. Pavilion includes a simple bulk export tool that allows you to export your data into CSV files at any time. More advanced data extraction options are also available if needed.
Will my old SKUs and tags work after I move to Pavilion?
Yes. As part of the migration process, your existing SKU numbers are retained in a dedicated legacy field that remains fully searchable and visible within Pavilion. Your existing barcodes will also continue to work, so there’s no need to re-tag your inventory.
Can my invoices and documents be customized?
Yes. Pavilion is fully customizable. Invoices, repair envelopes, memos, and other documents can be tailored to match your branding, formatting, and even the specific paper stock you use.
Is Pavilion built on Salesforce?
Yes. Pavilion runs on Salesforce, giving jewelers a secure, reliable, cloud-based foundation with strong uptime, scalability, and enterprise-grade infrastructure.
Is my data secure with Pavilion?
Yes. Pavilion is built on Salesforce, one of the most secure and reliable cloud platforms in the world. Your data benefits from enterprise-grade security, including encryption, redundancy, and strict access controls, along with industry-leading uptime and infrastructure.
How much does Pavilion cost?
Pavilion’s pricing model is tailored to meet the diverse needs of jewelry businesses, offering flexible subscription plans based on users and feature requirements. While specific pricing may vary depending on customization and additional services, Pavilion aims to provide cost-effective solutions that align with the value it delivers. For a detailed pricing information see this page.
How can I reach support?
You can email [email protected] to open a ticket. Our dedicated support team typically responds in under 1 hour.